Have your say on the introduction of Tenant Satisfaction Measures
The Regulator of Social Housing is now consulting with residents and landlords on the introduction of tenant satisfaction measures. The measures are part of implementing changes to consumer regulation set out in the Government’s ‘The Charter for Social Housing Residents: Social Housing White Paper’.
These measures would provide data about social housing landlords’ performance and the quality of their services to help tenants hold their landlord to account and help the regulator in its future consumer regulation role.
You can find out more and have your say directly by going to the government website The consultation closes on 3 March 2022.
