Responding to storm Eunice

Our priority is to keep residents and colleagues safe, so we wanted to tell you how we’re continuing to deliver our services and support residents during storm Eunice.

Emergencies

We’ve increased the number of colleagues and contractors available this weekend and next week to respond to any increase in emergency repairs as a result of the storm. If you need to report an emergency repair, please call us immediately.

Other repairs

We’re expecting our phone lines to be busier and wait times to be longer than usual. So, if you need to report a non-emergency repair, please report it through the website. This will keep the phone lines free for those who need them.