Update on planned investment in homes
We continue to invest in residents’ homes and spent as planned £14million on this in 2022/23.
We finished the year on track replacing kitchens, bathrooms, windows and front doors and heating systems.
We successfully installed:
- 308 bathrooms
- 108 heating systems
- 917 windows
- 675 doors
- 40 new roofs
We will maintain this high level of expenditure in 2023/24 investing in homes. Residents who are due to have work carried out on their homes in 2023/24 will be contacted before September this year.
We know that residents want more information from us about when investment is due to be carried out. We’ve included a summary of investment due by neighbourhood below. By September through the ‘my account’ service we provide online, you will be able to view if there are any replacement works being considered at your home this financial year [up to the end of March 2024]. We will then update this information on a yearly basis for each financial year, which runs from the start of April to the end of March.
| Neighbourhood | Investment during 2023-28 | Investment in 2023/24 | Number of homes in 2023/24 |
| Grange, Letchworth | Kitchens – £660,000 Bathrooms – £160,000 Windows – £963,750 SHDF* – 2yr – £357,456 | Kitchens – £66,000 Bathrooms – £24,000 Windows – £195,000 | Kitchens – 8 Bathrooms – 6 Windows – 52 SHDF– 22 |
| Jackmans, Letchworth | Kitchens – £1,722,600 Bathrooms – £124,000 Windows – £1,668,750 SHDF – 2yr – £406,200 | Kitchens – £2,557,50 Bathrooms – £36,000 Windows – £551,250 | Kitchens – 31 Bathrooms – 9 Windows – 147 SHDF – 25 |
| Westmill, Hitchin | Kitchens – £1,603,800 Bathrooms – £248,000 Windows – £851,250 SHDF – 2yr £146,232 | Kitchens – £264,000 Bathrooms – £36,000 Windows – £146,250 | Kitchens – 32 Bathrooms – 9 Windows – 39 SHDF – 9 |
| Hitchin and surrounding villages (excluding Westmill) SG4 & SG5 | Kitchens – £4,785,000 Bathrooms – £1,192,000 Windows – £2,040,000 SHDF – 2 yr £4,013,256 | Kitchens – £965,250 Bathrooms – £212,000 Windows – £1,323,750 | Kitchens – 117 Bathrooms – 53 Windows – 353 SHDF – 247 |
| Baldock & villages (All SG7) | Kitchens – £1,788,600 Bathrooms – £396,000 Windows – £206,250 SHDF – 2 yr £1,949,760 | Kitchens – £412,500 Bathrooms – £120,000 Windows – £33,750 | Kitchens – 50 Bathrooms – 30 Windows – 9 SHDF – 120 |
| Royston and surrounding villages (All SG8) | Kitchens – £937,200 Bathrooms – £212,000 Windows – £791,250 SHDF – 2 yr £1,608,552 | Kitchens – £264,000 Bathrooms – £60,000 Windows – £195,000 | Kitchens – 32 Bathrooms – 15 Windows – 52 SHDF – 99 |
| Other areas | Kitchens – £4,441,800 Bathrooms – £784,000 Windows – £1,465,970 SHDF – £2,518,440 | Kitchens – £750,750 Bathrooms – £128,000 Windows – £82,500 | Kitchens – 91 Bathrooms – 32 Windows – 22 SHDF – 155 |
| Total | |||
| Kitchens | £15,939,000 | £2,978,250 | 361 |
| Bathrooms | £3,116,000 | £616,000 | 154 |
| Windows | £7,986,250 | £2,527,500 | 674 SHDF – 2yr – 677 |
This table shows the investment we expect to make. Details may change according to specific plans agreed with residents for individual properties.
*SHDF – expected allocation of the funds we have secured through the Social Housing Decarbonisation Fund. More details are provided about this on the following page.
Decent homes
In our customer annual report last year we included our commitment to get 100% of homes to what the government calls Decent Homes Standard by the end of March 2022. We reached this target and will ensure all homes continue to meet the Decent Homes Standard this year.
