Our report a repair service online is currently down

Two settle vans

Our online Report a Repair service is temporarily unavailable due to essential maintenance aimed at improving the service for residents.

In the meantime, you can report repairs by calling us on 0330 343 0016.

While this service is offline, you can still use your online account to:

  • Make rent payments
  • Check your account balance
  • Update your contact details
  • Change the information we hold about members of your household.

Emergency Repairs

We continue to handle emergency repairs within 24 hours. If your repair is urgent, please call us anytime, day or night, on 0330 343 0016.

We’re working hard to restore the Report a Repair service as quickly as possible and will provide updates on our website once it’s back online.

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