Your Voice, Your Impact: Introducing Settle’s Engagement Framework
At Settle, we know that great communities start with listening. That’s why we’ve worked with you, our residents to build a new engagement framework that ensures your voice shapes the services you rely on.
- We heard you. Through resident panels, surveys, and community events, you’ve told us what matters
- We acted. This framework sets clear commitments on how we listen, respond, and improve
- We’re making real change. From neighbourhood improvements to better services, your input is driving action.
So, what does this mean for you?
- More ways to get involved – from online feedback to in-person panels
- Clear accountability – see exactly how your voice leads to change
- Better services shaped by you – from repairs to new home
This isn’t just a document – it’s a promise. Join us in making Settle better, together
We shared the new framework with our Voice of the Resident panel for feedback and the Chair of the Panel, Annette, who said:
“I’d encourage all residents to take a look at the Engagement Framework- it’s easy to read and clearly shows how residents can have a voice.
“As Chair of the Voice of the Resident Panel, I want to express, on behalf of the panel, that we expect Settle to provide assurance that they are truly listening to residents and valuing their voices. The Engagement Framework represents this commitment, ensuring that you always know how your input and feedback are making a difference and driving real change for all residents.”
See the full framework and find out how to get involved here.
