How we’re regulated
How we’re regulated
Here you can learn about:
- The required service outcomes of social housing providers like Settle (the “consumer standards”)
- The specific requirements for landlords’ complaint handling procedures
- Our colleagues and Board members who oversee these areas.
Consumer Standards
The required service outcomes of social housing providers like Settle.
Housing Ombudsman’s Complaint Handling Code
The specific requirements for landlords’ complaint handling procedures.
Settle team responsibilities
Our colleagues and Board members who oversee the consumer standards and complaints handling.
Health and safety regulations
We’re committed to keeping residents safe by meeting all health and safety requirements as a landlord. Learn more about the regulations we follow to meet these requirements.
Related pages
Page last updated: Friday, 4th April 2025