Our story

In 2003 the council homes in North Hertfordshire were transferred to a new housing association with the aim of improving tenants’ homes and creating the capability to build more affordable housing.

In 2018 we became settle. The change reflects how we have evolved as an organisation with a clear identity and a passion for delivering more high-quality affordable homes. As the name suggests we want customers to be able to settle – to find somewhere they can establish themselves, create a life, a community and prosper.

Getting the basics right, creating a great customer experience and delivering new homes to meet local needs are what makes settle a great housing association. This doesn’t happen by chance – we focus on neighbourhoods, helping with employment and support and by tackling loneliness.

The commitment, passion and care that our colleagues demonstrate every day is what makes us special. We are proud to work in social housing, we care deeply about the lives of our tenants and how we can help.

Our charitable status

We’re a registered provider of social housing under the Housing and Regeneration Act 2008. Our registration number with the Regulator of Social Housing is L4370.

We’re also a registered society under the Co-operative and Community Benefit Societies Act 2014. Our registration number with the Financial Conduct Authority (FCA) is 30003R.

We’re classed as an exempt charity as defined by the Charities Act 2011 so we are not registered with the Charities Commission.

All our profits are ploughed back into the business to finance improvements, services and the development of new homes.