Moving in

Moving in

(This page is for homeowners and shared-owners. If you rent your home go here.)

Congratulations on the purchase of your new home. We hope your move went well.

Now you’ve completed your purchase, your solicitor will need to send us three* documents:

• Notice of transfer
• Notice of charge
• Deed of covenant

* if you don’t have a mortgage, your solicitor only needs to send us the Notice of Transfer and Deed of Covenant.

Fees

We charge for processing each document. See the fees and payments page to see the costs and how to make your payment.

Setting up your account

Once we’ve received your documents and payment, we’ll set up your account and send you a welcome letter within 10 days.

Other useful pages

More about:

• Service charges
• Reporting repairs and maintenance
• Making alterations and improvements to your home
• Keeping pets